Maintenance

Care & Maintenance

Helpful tips to keep your hearing aid working well:
- Excessive heat and cold may damage the hearing aid. Never leave it on a radiator, near a stove, in a sunny window, or in any other hot place (oven, dryer, in car on a summer day).
- Do not wear the aid when using a hair dryer, hair spray, or when visiting the hair salon.
- Be very careful when wearing the hearing aid outdoors in extreme cold or wet weather.
- Never wear the aid while taking a bath, shower, or swimming.
- If perspiration is excessive, consider using a Dri-Aid kit.
- Always carry a spare battery.
- Safely store you hearing aid when not in use; pets may chew on them if they are left out.

If none of these options get your hearing aid to function again, you can either drop off the hearing aids at your local Hearing Services location, or call to schedule an appointment with your audiologist. 

Hearing Aid Drop Off:
If you drop the hearing aid off at one of our centers, it will be evaluated in the office for you to try to get it working again. Sometimes this can be done while you wait. However, if no one is available at that time, an audiologist will call you by the end of the next business day with the status of the repair. If the hearing aid needs to be sent in for repair, typically we receive the hearing aid back within 7-10 business days.

Schedule an appointment with an audiologist:
If you feel you need programming changes, the aid is whistling, the aid is uncomfortable, or if you have other questions that need to be addressed, we recommend you schedule an appointment with an audiologist rather than dropping off the hearing aid.

Other helpful guides for keeping your hearing aids working properly: